Terms of service

✨ Terms of Service

Welcome to our lash-loving community! By placing an order through our store, you agree to the following terms and conditions. We want to keep things clear, kind, and simple:

1. All Sales Are Final

Due to the personal and hygienic nature of our lash serum, we do not offer refunds, returns, or exchanges. Please double-check your order before completing your purchase. If you have any issues, we’re always happy to help — just contact us!

2. Shipping & Delivery

We do our best to process and ship orders quickly. Once your package leaves our hands, we are not responsible for shipping delays, lost items, or incorrect addresses. Be sure to enter your details carefully at checkout.

3. Product Use & Safety

Our serum is made with love and high-quality ingredients. However, always patch test before full use and discontinue use if irritation occurs. By purchasing, you agree to use the product responsibly and understand individual results may vary.

4. Content & Reviews

We love sharing your before-and-after photos, testimonials, and feedback! By tagging us or sending content, you give us permission to repost or share it on our channels (with credit, of course!).

5. Policy Updates

We may make updates to our policies from time to time. By continuing to use our site or purchase from us, you accept those changes.

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Thanks so much for being here. We appreciate every single order and are so excited to be part of your lash journey! 💖